2017 Economic
Impact Snapshot

Industrial Parks


Iowa Lakes Community College

Job Opportunities


If you are looking for available internships, visit the KCEDC Intern Program

For a list of jobs available in Kossuth County, please also visit Iowa Workforce Development. Not all positions are listed below.

*Positions shaded in Gray have been filled


Kossuth County Job Openings

Company Name
Contact Name
Contact Number
Number Of Positions
Job Description
Palo Alto County Auditor’s Office Carmen Moser Ph: 712-852-2924 or Email: cmoser@co.palo-alto.ia.us 1

Office Clerk

The Palo Alto County Auditor’s Office is now accepting applications for the position of Office Clerk. Responsibilities include: Election Clerk which includes voter registration, planning & preparing all election information; drainage clerk; real estate clerk. Other duties include: claims and payroll processing. Applicants must have excellent communication skills and computer experience in Microsoft word and Excel and be willing to learn all new computer programs. This position is full time with a benefits package. The starting salary for this position will be based on experience and qualifications. Applications, accompanied with a cover letter and resume, must be received by noon on Friday, May 4th, 2018. Applications can be picked up at the Auditor’s Office located in the courthouse or downloaded from the county website: www.paloaltocountyiowa.com.

Completed applications should be returned to the Auditor’s Office or mailed to Palo Alto County Auditor, PO Box 95, Emmetsburg, IA 50536.
Click for application form

Titonka-Burt Communications Aaron McCartan, Manager 515-928-2110 or email: aaron@TBCtel.com 1 Customer Service-Office Clerk Part-time with optional full-time employment Immediate Need

Customer Service / Office Clerk:
Titonka-Burt Communications is a Communication Utility Provider serving the Titonka and Burt, IA exchanges. TBC provides Phone, Broadband Internet and next-generation Digital Television services to customers in our service area. We also run a Cellular Retail location. TBC is presently deploying an area-wide Fiber Optic network to give our customers the absolute latest in technology solution to ‘future-proof’ our network.

Duties of the Job:
- Accepting payments from customers
- Creating ‘trouble tickets’ to aid our technicians with serving customers
- Processing service orders for technology deployments (proprietary program, we will train the new hire)
- Helping with over-the-phone troubleshooting/support of our services (we will train these skills)
- Aiding with promotional considerations
– Running ads on our social media outlets, managing our local TV channel (we will train), etc..
- Activating and adjusting cellular plans (we will train)

Desired Skills:
- Basic accounting
- Microsoft Office Software (Word, Excel, Outlook/Exchange)
- Good verbal and written communication abilities
- Strong customer-first attitude

This career position will initially be part-time. Needed hours are 8AM to 12PM, Monday through Friday. Possibility of some afternoons with advance scheduling. The company is small, has a good working environment and plenty of various tasks to change up the arrangement of your day. We offer competitive pay, depending on hours worked and classification of employment; benefits are available.

Come join a company that has proudly served our customers for 117 years! We’re always innovating and proud to be a part of our community. Traditional values, progressive solutions.

Please Contact manager Aaron McCartan for questions or to apply for this career. You may reach Aaron at his office, 515-928-2110 or via email at: aaron@TBCtel.com

Pharmacists Mutual Insurance Companies Mandy Shepherd 515-577-9033 1 Part-time Customer Service Representative

Pharmacists Mutual Insurance has an opening for a part-time Customer Service Representative. This role will respond to internal and external customers and agency or Company personnel requests for information on agency companies and products, including quoting assistance as needed. Contact internal and external customers within agreed upon timeframes to share information or relay the status of work in progress.

Customer Service Representative I
• Entry level
• Communicates with internal/external customers
• Utilizes core competencies and skills to maximize customer experience

Customer Service Representative II
• Have already met expectations of CSR I
• Provides excellent customer service to customers, Field Representatives, Sales Associates and other agency colleagues
• Analyzes inquiries and other non-routine or complex correspondence
• Maintains a working knowledge of all products, services, and procedures
• Seek referrals from client base and follow-through to get new accounts
• Refers leads to appropriate Field Representative or Customer Service Representative
• Responsible for account rounding and the development of new business as appropriate and in accordance with standard practices, policies, and procedures

Senior Customer Service Representative
• Have already met expectations of CSR I and II
• Provides a high level of support to Field Representatives in obtaining, maintaining, and expanding business
• Develops book of business, while acting with a high degree of independent discretion, autonomy, and decision-making
• Provides back-up coverage at satellite offices as needed
• Attends meetings as directed on behalf of the Agency
• Assists Operations Manager in training staff on information acquired at meetings

Knowledge, Skills and Abilities:

• Thorough working knowledge of insurance policies and coverage in order to properly fulfill the needs of our customers
• Principles and practices of insurance underwriting, insurance sales, and collection and interpretation of data
• Ability to use initiative and apply innovative thinking
• Ability to organize and prioritize work
• Establish and maintain effective working relationships in a team environment through written and oral communication
• Correct English usage, spelling, grammar, vocabulary and punctuation
• Ability to work independently to make critical decisions and analyze complex issues
• Contribute effectively to the accomplishment of all goals and objectives
• Ability to interpret and apply laws, rules and regulations
• Obtain and utilize sensitive information discreetly and objectively
• Maintain records; prepare reports/correspondence related to the work
• Read, interpret, and input data efficiently and accurately
• Determine when to escalate concerns to the appropriate level of management
• Utilize computer and related software effectively
• Must possess high level of customer service skills and empathy

Minimum Qualifications:

Education, Training and Work Experience
• Associate’s Degree from an accredited college or university with a business discipline or closely related field and progressively responsible experience in customer service or similar field
• An equivalent combination of education (Minimum High School Diploma or equivalent), training and work experience

Special Requirements, Licenses and Certificates:
• Education plan, special requirements and designations at manager’s discretion
• Must possess appropriate insurance license for the position, which could include, Property, Casualty, Crop, or Life & Health licenses or obtain within 6 months of hire

Preferred Qualifications:

Customer Service Representative II
• 2 years experience in Customer Service
Senior Customer Service Representative
• 5 years experience as Customer Service Representative

UMC ReTech Human Resources hcochran@umcretech.com or hand deliver to UMC ReTech- 405 Diagonal St., Algona, IA 11 Fuel Pump Dept.
  • Will have to be able to sort, diagnostic testing and box and label for this department.
  • Must be able to communicate thoughts, ideas, desires, and problems to fellow employees.
  • This position requires tolerance to noise, vibrations, fumes, odors, dusts, and mists.
  • Must be able to check and evaluate work, do reasoning and problem solving, have mechanical understanding of use of hand tools and power tools, trouble shoot, understand written and verbal instructions.
  • Must be able to balance, carry, clean, crouch, hold, lift, pull, reach, push, finger, grasp, turn, stand for extended periods, walk, index and insert.
UMC ReTech Human Resources hcochran@umcretech.com or hand deliver to UMC ReTech- 405 Diagonal St., Algona, IA 1 Manufacturing Office Administrator
  • Be the primary administration contact for the company’s fuel pump warranty unit.
  • Collect daily processing information from up to (24) work stations.
  • Create reports that detail the daily accomplishments of each work station.
  • Report to management the daily, weekly, and monthly progress of each work station.
  • Develop a basic understanding of the products processed through this unit.
  • Maintain a perpetual inventory of all products processed through the operating unit.
  • Support Sales and Marketing efforts of the unit by developing product attributes, packaging, and labels.
  • Manage inventory transfers into and out of the operating unit.
  • Work with outside vendors to source materials for the project, as needed
  • Crosstrain with other departments to add value and support as directed.
UMC ReTech Human Resources hcochran@umcretech.com or hand deliver to UMC ReTech- 405 Diagonal St., Algona, IA 1 Division Controller/Plant Accounting Manager
  • Senior Management team member of subsidiary/division.
  • Manage all accounting operations including Billing, A/R, A/P, GL, Cost Accounting, Inventory Accounting and Revenue Recognition.
  • Complete month-end and year-end close process and account reconciliations.
  • Prepare and publish monthly divisional financial statements to management in a timely manner.
  • Assist in developing business metrics, monitoring, reporting and analysis of same on daily/weekly basis.
  • Coordinate and direct the preparation of the budget and financial forecast and report variances.
  • Ensure quality control over financial transaction and financial reporting.
  • Assist with the preparation of regulatory reporting.
  • Develop and document business processes to maintain and strengthen internal controls.
  • Participate in team meetings to discuss financial results and issues.
  • Supervise employees performing financial reporting, accounting, billing, collections, and budgeting duties, and provide guidance as needed.
  • Monitor and evaluate the performance of accounting staff, recommending and implementing personnel actions such as promotions and dismissals.
  • Assist with financial audits and implementing audit recommendations.
  • Propose financial options to support business objectives
  • Analyze the financial details of past, present, and expected operations to identify development opportunities and areas where improvement is needed.
  • Maintain current knowledge of organization policies and procedures, federal and state policies and directives, and current accounting standards.
  • Perform other related duties as assigned to meet the ongoing needs of the organization.
UMC ReTech Human Resources hcochran@umcretech.com or hand deliver to UMC ReTech- 405 Diagonal St., Algona, IA 1 Operations Manager
  • Liaise with superior to make decisions for operational activities and set strategic goals.
  • Plan and monitor the day-to-day running of business to endure smooth progress.
  • Supervise staff from different departments and provide constructive feedback.
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements.
  • Manage procurement processes and coordinate material and resources allocation.
  • Oversee customer support process and organize them to enhance customer satisfaction
  • Review financial information and adjust operation budgets to promote profitability.
  • Responsible for hitting daily metrics and operating budget.
  • Revise and formulate policies and promote their implantation.
  • Manage relationships/agreements with external partners/vendors.
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics.
  • Ensure that the company runs with legality and conformity to established regulations.
  • Perform other related duties as assigned to meet the ongoing needs of the organization. 
Exceptional Opportunities, Inc Lisa Bartolo, Human Resources Coordinato

(515) 395-3251
Administrative office located at
119 South Jones St. in Algona

Find us on Facebook!

15+ Part-Time 3 Full-Time Direct Support Professional Position consists of providing daily support and care to individuals served. This includes assistance in the areas of personal hygiene, self-care, social skills, and leisure activities. Schedule includes an every other weekend & holiday rotation. Must be at least 16 years of age. Starting wage for days is $11.00/hr., evenings $11.50/hr., and overnights $11.75/hr. Wage increases at 3, 6, 12, 18 & 24 months, then annually thereafter. Background checks will be completed. EOE
UMC ReTech Human Resources hcochran@umcretech.com or hand deliver to UMC ReTech- 405 Diagonal St., Algona, IA 1 Machinist We are looking for a person that can operate a mill or lathe. This person will be running a mill to modify transfer case halves, and using a lathe to cut apart viscous coupling, repair planetary gears, repair differentials, drill out bushings and other items as needed.

Gary Schiltz or Rhonda Kliegl

Visit www.kofab.com to complete a general application, and attach resume, or apply for specific positions.


New openings occurring beginning Oct. 3rd week

To submit an application or view current job openings, please apply online: http://www.kofab.com/company/careers/

DuPont Pioneer

Aventure Staffing

515-295-9411 x506

Varied Seasonal Production

Click here to view additional information

Shrine of the Grotto of the Redemption

Andy Milam



Gift Shop Sales

Seasonal to part time as a gift shop associate, responsible for day to day operations of the Shrine gift shop, in West Bend.

Includes, but not limited to merchandising as directed, ringing sales, excellent customer service.

Horizons Unlimited of Palo Alto County, Inc
Evelyn Schneider



Part Time
Direct Support Professional

Direct Support Professional. Must be able to demonstrate the ability to relate to and work with developmentally disabled adults. Be responsible for safety, health, and welfare of all individuals. Must have: HS Diploma/GED, a valid IOWA drivers license, obtain and/or maintain a Chauffer-Class D license and be insurable by our company. A criminal background and abuse reporting check will be done before the start date of this position. Will have to monitor daily charting and documentation in area of responsibility. Must be able to work every other weekend. Hours vary between 2pm-12midnight.

North Iowa Area Council of Governments

Joe Myhre, Executive Director

Part-time Transit Bus Driver for Kossuth County

Driver will be responsible for the operation of various vehicles for the safe and orderly transportation of passengers to and from their destinations in and around Kossuth County.  Must possess or have the ability to obtain a valid Class C CDL w/passenger endorsement and a good driving record for the past two years. $8.50 - $10.75/hr

For a complete job description and job application, either apply in person to the NIACOG office at 525 6th St SW, Mason City, call (641) 423-0491 or go to our website: www.R2BUS.org EOE/pre-employment physical and drug test required.  Job also posted on NIACOG website:  http://www.niacog.org/niacog_transit.html

For detailed job description visit:

Application:  http://www.niacog.org/Employment%20App.pdf
spa dee dah, too!
Ellengray Kennedy


Immediately: Full Time Esthetician/Nail
and Massage Therapist

  • Commission up to 53%
  • Retail Bonus up to 15%
  • Guaranteed Wage
  • Annual Educational Benefit up to $450 per year
  • Spa Stock Options available
  • Product & Service Discounts for Self & Family
  • In Spa Education
  • Personal Monthly Business  Development Sessions
  • Bi-monthly Retail & Service
  • Promotions with Employee Incentives
  • Wellness Package coming in 2012
  • View Informational Flyer




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Maureen Elbert, Executive Director
Kossuth County Economic Development Corporation
106 South Dodge Street, Suite 210, Algona, Iowa 50511
515-295-7979 | Fax: 515-295-8873

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Kossuth County Economic Development Corporation